Project & Program Management

Program and Project Management Expertise

As a certified Project Management Professional (PMP), I bring extensive experience leading programs and projects from concept to completion. My approach is rooted in defining clear scopes, developing detailed plans, and ensuring alignment with organizational goals and stakeholder expectations.

• Strategic Planning: Defined project scopes and roadmaps for Microsoft Commercial Cloud Marketing, ensuring alignment with business priorities.

• Stakeholder Engagement: Built trust with stakeholders by delivering transparent communication and measurable results.

Cross-Functional Team Leadership

My leadership skills enable me to foster collaboration and maintain clear communication across diverse teams. I ensure that everyone involved understands their roles and responsibilities, driving progress and accountability.

• Collaboration: Led cross-functional teams for the Microsoft Store Online Global Production team, aligning efforts across departments to achieve shared goals.

• Conflict Resolution: Addressed and resolved team challenges proactively, maintaining momentum and morale.

• Adaptability: Successfully navigated shifting priorities and evolving requirements without compromising quality or timelines.

Expertise in Complex Project Management

I’m adept at managing complex timelines, budgets, and resources, ensuring that projects remain on track and deliver intended outcomes. My proactive risk management strategies help anticipate challenges and minimize disruptions.

• Risk Mitigation: Identified and resolved potential risks in Microsoft Store Online holiday promotion production, reducing delays and maintaining stakeholder confidence.

• Budget Management: Controlled project budgets exceeding USD $50,000, achieving 19% cost savings through resource optimization.

• On-Time Delivery: Delivered user persona and customer journey mapping ahead of schedule, exceeding expectations for timeline and quality.

Tools and Methodologies

With expertise in a range of project management tools and methodologies, I ensure workflows are efficient and progress is clearly documented. My experience includes both agile and waterfall methodologies, tailored to the needs of each initiative.

• Tools: Proficient in Microsoft Azure DevOps, Monday.com, JIRA, Trello, and Smartsheet to track progress and maintain transparency.

• Methodologies: Applied agile practices to accelerate delivery in the Allovus PMO, improving flexibility and responsiveness.

• Reporting: Delivered detailed status reports to stakeholders, ensuring alignment and visibility throughout the project lifecycle.

Continuous Improvement Focus

I prioritize continuous improvement, refining processes and optimizing team performance to achieve long-term success. My commitment to excellence ensures projects not only meet immediate objectives but also create a foundation for future growth.

• Process Refinement: Streamlined workflows for Allovus PMO & Design teams, reducing inefficiencies and increasing productivity.

• Team Development: Mentored team members, enhancing their skills and ensuring readiness for future challenges.

• Innovation: Introduced new tools and practices to improve project tracking and delivery outcomes.

With my PMP certification and a proven track record, I deliver strategic and efficient program and project management that drives results and builds lasting value for organizations.